• August 3, 2020
  • Bill Chen

Last updated on October 30, 2023

This is a pretty big question. You’ve made the decision to pay a removalist to ease your stress on a moving day. You’re looking for efficient removalists in Western Sydney or your local area. But how to choose the right one? Why are the prices vary? We want to help you with this conundrum as best as we can. 

1. Removals Insurance

A good removal company such as your expert Removalists in Kellyville will always have insurance. Regardless of the policy underwriters and providers, you really should only consider those where insurance is on the table. Presumably many if not all of your belongings and furniture will be fragile, or hold sentimental value. Having moving insurance for these items will give you peace of mind and protect you in the event that an accident occurs, which we know from time to time it might, even with the best intentions in the world. 

2. Clear Understand and Accurate Price Estimates

The only real exception here is for an interstate move, where it might be quite hard to accurately quote. In most other circumstances, your expert removalists in Hornsby or wherever you are should be able to give you an easy-to-understand, and accurate quote over the phone or via email. Some may want to come to your home to truly be accurate but many will not even need to. Once quoted, this price should not change and so the more they put into providing the right quote from the get-go, the better. 

3. Extra Services

All removalists will offer at least a simple service of moving your belongings. However, the best ones will offer other services too, such as providing different-sized boxes, plastic wraps, and tape. Some even better ones may offer more services such as packing and unpacking for you! Personally, I have found the best ones also offer you advice and even some life hacks when moving as part of being a trusted advisor as well, not just a business looking to earn some money. 

4. Reviews or Word of Mouth Recommendations

We do live in the age of public opinion and reviews. There’s a good reason for this, as people who have utilised a company’s home removal service now get a voice. You need to bring reviews into consideration when making a decision, even if it may not be a total dealbreaker. For example, one company may have a 4.5-star average rating but another with an average of 4.2 may actually be a better option, however, another with a 2.9 average rating will most definitely have that rating for a reason. So definitely consider the reviews as one of the factors. 

5. Use your Own Experiences Dealing with the Company and How Easy the Communication Is

Finally, and probably most importantly, is your own personal experiences dealing with the removal company. Nothing in the world can ever trump your own experiences, so remember to take stock of your own dealings. Was the receptionist/ sales consultant pleasant on the phone or in emails? Did they respond promptly? These factors and more should be considered. 

We hope this helps you in your decision and we think that bearing these points in mind when choosing your removalists, you will have a blueprint for a solid selection and a good experience.

Bill Chen

About The Author

Bill Chen

Before 2008, Bill was working with a local removalist company in Sydney and was witness for a number of deformities and wrongs in the working of the company. Observing the atmosphere, a thought came to Bill’s mind that he could do much better if he were the owner of the company, by offering a fully transparent service to the clients with a friendly and trustworthy staff and no hidden fee structure; and thus, in 2008, AAA Bill Removalists Sydney was formed with just one truck and only Bill as staff. Even if Bill Chen began the company as just one man, the company grew fast. The operation expanded beyond the Sydney suburbs and to the surrounding cities: Wollongong, Wagga Wagga, Albury, Sunshine Coast, Gold Coast, Coffs Harbour, Canberra, Newcastle, Melbourne, Brisbane, and other.

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